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Terms of Service

Rules for using our website and services

These Terms of Service govern your access to and use of the SocioDigitals website, and apply generally to how we engage with visitors and clients across our software development, website and app development, AI automation, and digital marketing services.

Effective date: September 12, 2026 Governed by these terms
SHORT VERSION

Your core responsibilities

Use our website lawfully and only submit content you have the right to share with us. If you engage us for a project, the specific scope, pricing, and deliverables will be set out in a separate proposal or service agreement, which controls for that engagement alongside these general terms.

Important

These Terms of Service cover general use of our website and business relationship. They do not replace a signed proposal, quote, or service agreement for a specific project.

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  • Acceptance
  • Our services
  • Using our website
  • Intellectual property
  • Third-party platforms
  • Liability limits
  • Contact

1. Acceptance of these terms

By accessing or using this website, you agree to these Terms of Service and any additional guidelines or notices that apply to specific pages or programs, such as our Free Website Program, Realize Your Idea program, or Affiliate & Referral Program. If you do not agree, do not use this website.

2. Eligibility and authority

You represent that you are legally able to enter into these terms and, if acting for a business or organization, that you have authority to bind that party.

3. Our services

SocioDigitals offers services that may include:

  • custom software development and business automation;
  • website and mobile app development;
  • AI development and AI automation;
  • search engine optimization (SEO), content marketing, social media, and paid media; and
  • brand identity, photo, and video production.

Specific scope, timelines, pricing, and deliverables for a project are agreed separately in a proposal, quote, or service agreement. If there is a conflict between that agreement and these general terms, the specific written agreement controls for that engagement.

4. Using our website

When using our website, you agree not to:

  • submit unlawful, infringing, deceptive, defamatory, or abusive content through our contact forms, email, or messaging channels;
  • impersonate any person or misrepresent your affiliation with any business;
  • interfere with or disrupt the website, its security features, or related infrastructure;
  • attempt to gain unauthorized access to our systems or data; or
  • use automated tools to scrape, copy, or overload the website.

5. Intellectual property

The SocioDigitals website, including its content, design, branding, and related materials, is owned by SocioDigitals or its licensors and is protected by applicable intellectual property laws. Except for the limited right to view and use the website for its intended purpose, no rights are transferred to you.

Ownership of deliverables created for a client project, and any licenses granted in connection with them, are addressed in the applicable proposal or service agreement for that project.

6. Content you submit

You are responsible for the accuracy and legality of any content, information, or files you submit to us through our website, email, or messaging channels, and for ensuring you have the right to share that content with us.

7. Third-party platforms and links

Our website links to and integrates with third-party platforms such as WhatsApp, Instagram, LinkedIn, and Google Maps. Those platforms are operated independently from SocioDigitals. We do not control and are not responsible for their availability, content, or policies.

8. Fees and commercial terms

Fees, payment terms, and commercial conditions for a specific project are set out in the applicable proposal, quote, or service agreement. Participation in programs such as the Free Website Program or Affiliate & Referral Program is subject to the specific terms communicated for that program.

9. Availability and changes

We may update, limit, or temporarily suspend access to this website at any time. We do not guarantee that the website will always be available, uninterrupted, or error-free.

10. Disclaimer of warranties

To the fullest extent permitted by law, this website and its content are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of liability

To the fullest extent permitted by law, SocioDigitals will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, goodwill, data, or business opportunity arising from or related to your use of this website.

Liability arising from a specific client project is governed by the limitation of liability terms in the applicable proposal or service agreement for that project.

12. Indemnity

You agree to defend, indemnify, and hold harmless SocioDigitals and its personnel from claims, losses, liabilities, damages, and expenses arising out of or related to your content, your use of this website, your violation of these terms, or your violation of applicable law or third-party rights.

13. Governing law

These terms are governed by the laws of the Republic of Indonesia, without regard to conflict of law principles, unless mandatory law in your jurisdiction requires otherwise.

14. Updates to these terms

We may update these Terms of Service from time to time. Continued use of this website after an updated version becomes effective means you accept the revised terms.

15. Contact us

For questions about these terms or to discuss a project, contact:

SocioDigitals

Email: [email protected]

Address: Manyar Rejo IV/9, Surabaya, Indonesia

SocioDigitals

Transforming brands through strategic digital marketing, creative design, and innovative technology solutions.

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  • Surabaya, Indonesia
  • [email protected]
  • +62 817 0320 8925

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